Privacy Policy
Travel Studio is committed to the transparency, privacy and security of its customers’ data throughout the interaction process with our website. Your personal data (“Data”) is valuable assets that must be preserved. That’s why you need to know exactly how they can be used and we have created our Privacy Policy (“Policy”).
1. To whom does this Privacy Policy apply?
It applies to all travel studio agency customers who in any way have the personal data processed by us. For you to enjoy all the benefits of our services and participate in promotions and discounts, make purchases the first step will be the creation of a Travel Studio account or your registration in our registrations.
2. Why This Privacy Policy?
2.1 For your Travel Studio Account registration
When you create your Travel Account, we ask Data such as name and email for you to create a login and password.
2.2 Data from other Travel Studio registrations
We collect Data similar to travel studio login data when you use specific services, such as our e-commerce.
2.3. For your browsing on our website
We collect Data when you access our website, search and fill out forms, as in the case of filling out a Personalized Experiences form.
2.4 For the use of cookies
Cookies are used to observe visiting habits because they allow us to remember your preferences, deliver ads and analyze audiences to improve your user experience.
Categories of cookies
Strictly required
Necessary for the operation of the site because they allow you to browse our website and use the services and resources. These cookies typically collect information anonymously and allow you to determine information such as the number of visitors to a page, how visitors arrived to the site, and the pages accessed.
Functionality
Cookies in this category allow Travel Studio to remember information about your behavior and preferences, such as a chosen city or activities of interest to you.
The loss of information stored in a preference cookie may make the website experience less functional, but it does not prevent it from working.
Advertising and targeting
Travel Studio uses some cookies for advertising purposes to deliver advertisements and make advertising campaigns according to a particular audience. Through these it is possible to deliver ads according to your consumption profile on the site.
How do I change or block cookies?
Most browsers are configured to automatically accept cookies. However, you can change the settings to block cookies or alert you when a cookie is being sent to your device. There are several ways to manage cookies, and you can create a general block for cookies, block cookies from a specific website, and even block third-party cookies from a website. Blocking all cookies will affect the functioning of your experience as you will not be able to identify your preferences and recommend relevant content and advertising.
See your browser’s instructions to learn more about adjusting or changing your settings, remembering that the desired setting must be replicated on all devices used to access the Services (such as computers, smartphones, tablets).
3. How do we use your data?
Provide Services to You
Your Data is collected so that we can deliver content, process payments, and target services that may be of interest to you:
o Enable the delivery of our products, through e-commerce;
o Process the payment in the case of making the purchase
o Confirm and complete your Data, in accordance with the relationship established with you;
o Meet the requirements of promotions and commercial actions.
o Send confirmations and fulfill your requests
o Get credit history to help detect and prevent fraud cases.
Communicate With You
We collect your Data to improve our services, respond when you contact us and to keep you informed about matters of interest to you.
Improve, Analyze Services, and Develop New Services
Your Data may be used for research, analysis and innovation activities of our products and services.
4. With whom do we share your data?
The information collected will only be shared when it is necessary: (i) for the proper provision of the services subject to its activities with partner companies; (ii) protection in the event of conflict; (iii) by judicial decision or request from a competent authority; (iv) with companies that provide technological and operational infrastructure, such as payment intermediary companies and information storage service providers.
5. How do we keep your Data secure?
Travel Studio implements security controls to protect your Data.
We adopt practices aligned with technical and regulatory market standards for data security and privacy, with comprehensive actions in technology and organizational processes.
6. How can you keep your personal information secure?
Travel Studio uses the best security protocols to preserve the privacy of Customer data, but also recommends individual protection measures.
To maintain the security and protection of your personal data provided in registration or purchases, in no case should your login and password be shared with third parties. In addition, when accessing your registration through “My Account”, especially on public computers, make sure that you have logged out of your account to prevent unauthorized people from accessing and using the information without your knowledge. We do not ask for personal data by phone, Whatsapp, SMS or email. Under no circumstances should they be provided, as it may be an attempt at misuse.
7. Other important data protection information
If any changes are made to our Privacy Policy, you will receive an email.
8. How do I contact the Travel Studio data protection officer?
The data protection officer is the person responsible chosen by Travel Studio to act as a communication channel between the controller, the data subjects and the National Data Protection Authority (ANPD) when it is formalized. Any questions can be forwarded to the email [email protected].